Refund Policy

30-day money-back guarantee

BrandoraFlow, operated by Julia Aleen Trejo, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How refunds are handled

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all refund requests, billing enquiries, and returns.

Refunds are issued to the original payment method and are typically processed within 3–10 business days, depending on your bank or card issuer.

How to request a refund

The fastest way to request a refund is to visit https://paddle.net, sign in with the email address you used to purchase, and open your order.

You can also email us at hello@brandoraflow.example with your order details and we'll help you through Paddle.

Cancellations

You can cancel your subscription at any time from the billing portal. Cancellation stops future renewals; your plan remains active until the end of the current billing period.

More information

For full details on how refunds are processed, please see Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy and the Paddle Checkout Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.